Resourcer/ Service consultant

Salary: Up to £20000 per hour

West Molesey, Surrey
Construction Trades and Labour
Contract

Resourcer (Recruitment)

West Molesey

Basic salary 20k per annum
40 hours per week. 25 days holiday.

Options Resourcing is an independent recruitment business and was recently placed in the HOT 10 of recruitment businesses in the UK. We are a market leader in the provision of staff to the construction, built environment and commercial sectors, and have formed close working relationships with some of the leading businesses in the UK.
This is an exciting opportunity to join a growing venture for Options Resourcing. Due to continued growth from our branch, we are looking to employ a Resourcer to support the branch and enable further growth for this branch.

General Purpose

*To provide clerical support to the branch.
*To assist the branch’s weekly payroll in line with the Organisations set policies and compliance criteria.
*To be the first point of contact for clients and candidates contacting the branch
*To effectively register new and update existing candidates on the Organisations in house database.

Duties / Responsibilities

The Resourcer’s main areas of responsibility are up-selling, account development, resourcing, payroll and various administrative duties. Product knowledge, client and market knowledge must be sufficient to give the client and candidate confidence.

Client Service, Account Development and Up-selling

*Temporary worker supply is checked to ensure attendance
*Questions regarding extra business possibilities at every call
*Accurate job profiles are gained for every booking and matched with an operative to clients satisfaction
*Lead generation

Planning

*Shows an awareness of the market at all times
*Identifies opportunities
*Competitor activity
*Creates a weekly TIME PLAN and STICKS TO IT!
*Aware of signs /opportunities available on clients site, through being inquisitive e.g. lead generation

Resourcing/payroll/compliance

*Locate and secure candidates for positions
*Carry out required reference checking
*Build and maintain a database of available candidates
*Generate and complete all necessary paperwork for transmission to accounts and payroll for all starts and terminations.
*Maximise % margin when filling vacancies
*Ensure company recruitment procedures are followed at all times
*Obtain candidate appraisals when finishing a contract
*Management of candidate database
*Advert response sheets are collated and filled out correctly at all times
*Ensure sales consultants are given sales leads from referencing / advert response
*Promptly answering all inbound telephone calls and directing them accordingly.
*Placing job advertisements.
*To communicate to the Branch Manager and assist in the formulation of the resolution of any queries in a timely and efficient manner.
*To generate and send out weekly timesheets
*Gather completed timesheets from both clients and candidates so they may be processed before the Organisations payroll deadline.
*Check all timesheets for correctness against information entered onto the Organisations in house database.
*Meticulously check the payroll validations and correct any discrepancies
*Organise and set up new starters.
*Ensure that registration forms are sent to candidates
*Ensure all placements supply the correct supporting documentation in line with the Organisations stated ISO recruitment policies and procedures including but not limited to Eligibility, Qualifications, Health & Disability etc.
*Ensure that all AWR information requests are sent to the clients at the appropriate time intervals.
*Report any known accidents immediately in accordance with the IMS manual.
*Notify the Branch Manager / Senior Partner of any commercial queries which are likely to result in non payment or delayed payment of invoices.

Health and Safety & Environmental

*Promote 100% compliance to the Organisation’s Health and Safety policies and procedures. Work with all colleagues to promote Health and Safety as an absolute priority for the Organisation.
*Communicate and promote the Organisation’s absolute commitment to Health and Safety in the Client and candidate marketplace.
*Ensure all Health and Safety relevant criteria are met at all times.
*Take a proactive approach to identifying potential (or otherwise) breaches of Health and Safety both internally and externally.

Self Development

*Constantly demonstrates a desire to learn, and improve
*Able to take learning from set backs, disappointments and feedback, always using it constructively
*Attitude is always seen to be positive
*Appearance is always judged to be business like and appropriate.
*Reviews training needs in accordance with company objectives

Team Role

*Volunteers to share workload, when overload, holidays and / or illness means that business would suffer
*Generates ideas which solve problems
*Seen to contribute ideas to meetings and training sessions in a helpful positive manner, making sure that Admin / payroll personnel are always appropriately briefed.