Scheduling / Operations Coordinator

Salary: Up to £25000.00 per annum

Birmingham, West Midlands
FM and Building Services Maintenance
Permanent

My Birmingham based client is looking for a Scheduling/ Operations Coordinator to join their team. If successful you will be ensuring jobs are scheduled, attended, and completed to customer standard whilst providing a high-quality level of Customer Service.

Benefits:

Salary up to £25,500
Company pension
Free flu jabs
Health & wellbeing programme
Life insurance
On-site parking

Duties and Responsibilities:

Delivering Service to a high-quality standard.
Answering phone and dealing with Customer Enquires.
Scheduling and programming of works with Customers and Engineers/Sub-Contractors
Sending and processing engineering paperwork to customers
Supporting Engineer efficiency throughout the department
Raising subcontractor and supplier orders
Ensuring customer purchase orders are in line with sales cost sheets
Following through equipment queries and chasing deliveries
Maintain logging of engineer appointments
Responsible for external customer portals.
Arranging permits for visits.
Ensuring internal processes are kept up to a high standard.
Support the wider team as and when required.

Skills and Experience:

Previous operational experience working with FM Companies and/or trade businesses.
Strong customer facing skills.
Strong written and verbal communication.
Self-Motivated.
Creative problem solving.

Apply Now!